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Suspending Participants

TCC Support avatar
Written by TCC Support
Updated over 3 weeks ago

Occasionally, you may need to suspend a participant if you invited them by mistake or no longer want them to complete the survey. You might also wish to suspend a participant who has not completed the survey if you would like to proceed with generating your report. Suspending participants will remove any survey data they've input, so please check that the participant has not started the survey before you suspend them. If they have completed a portion of the survey, they may still submit it in order to have their answers factored into your organization's report.

  • Click the Participants tab.

  • Click the user's name who you would like to suspend.

  • Scroll to the bottom of the page to the Administrative section.

  • Next to status, click Suspend.

  • Click the blue check box to confirm or the red x to cancel.

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