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Getting Started

Invite participants, take the CCAT survey, and answer background questions

TCC Support avatar
Written by TCC Support
Updated this week

Welcome!

Thank you for your interest in the CCAT® Assessment!

As the Organization Lead, you are responsible for adding survey respondents to you group, managing your group’s CCAT assessment, as well as completing the CCAT Assessment.

This article will help you begin using your organizational lead account by guiding you through logging in for the first time and navigating to your dashboard. After completing these steps, you may refer to our other support articles for instructions on tracking your organization's progress, managing participants, and generating a CCAT Report.

If you have any further questions or concerns, please contact our Help Desk at CCAThelp@tccgrp.com.


Accessing Your Account

1. Locate Your Welcome Email

After you are added to the CCAT system, you will receive a welcome email with the subject line “Welcome to TCC Group's Core Capacity Assessment Tool (CCAT®)”. Use the link in that email to set a password and login to the assessment portal.

Your email address will serve as your username.

2. Log In to the CCAT System

Use your username and password to log into https://app.verticalchange.com/login. Once logged in, you will arrive at your Cohort Dashboard, where you will see the organizations assigned to you.

3. If You Did Not Receive a Welcome Email

If the welcome email does not arrive within a few minutes, please check your spam or junk folder. If you still do not see it (up to 24 hours after), contact the CCAT Help Desk at CCAThelp@tccgrp.com for support.


Organizational Lead Task Checklist

This checklist provides guidance for Organizational Leads as they help support their organization's CCAT process.

  • Activate your account using the link in your welcome email.

  • Add at least three participants with a broad view of your organization (including at least one board member).

  • Complete the CCAT yourself and answer the CCAT Background questions.

  • Monitor participant progress and send reminders as needed.

  • Close the survey once your organization has a minimum of three completed CCATs.

  • Generate your CCAT Report directly through the system.


Next Steps and Additional Resources

Once you have logged in successfully, you are ready to begin managing your CCAT engagement. Please refer to the support articles in the Instructions and Tutorials section for detailed guidance:

If you need additional assistance at any point, please contact the CCAT® Help Desk at CCAThelp@tccgrp.com.

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