As a Certified CCAT Facilitator, you have the ability to manage your organizations. Once they have been set up in the survey taking system, you'll have access to add new organizations, update Organizational Lead contact information, and reset passwords. See below for instructions.

Adding New Organizations

  • On your dashboard, click¬†
  • Add New Organization.
  • Type in new organization's name.Note: If you are re-administering the CCAT to organizations that have previously participated in the CCAT, please contact CCAThelp@tccgrp.com.
  • Save new organization.
  • Click on new organization.
  • Show participant list, and click Add New Participant.
  • Complete participant information.Note: all users added by cohort users are automatically designated as Organizational Leads. If you would like to add other participants, or if you would like to not designate an organizational lead, please contact CCAThelp@tccgrp.com.
  • Save new user.Note: When you save the user's information, they will automatically be sent their initial email that will contain information on how to access the CCAT Survey.

Updating User Email Addresses

  • Click the Participants tab.
  • Click the user's name whose information you would like to update.
  • Edit their email under the Profile section.
  • Click Save Profile. If you need to resend their initial email:Click the Participants tab.Check the mark next to the user's name.Click the three lines at the top right of the Participants grid, and click Email Selected.Add a name for your email campaign (Ex. "Reminder"), and select the New Participant User Email template.Click Send Email.¬†

Resetting Password

  • Click the Participants tab.
  • Click the user's name whose password you would like to reset.
  • Scroll down, and under Administrative click Send Password Reset Email.

Other questions? Please contact our Help Desk at CCAThelp@tccgrp.com.

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