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Performance Management Overview U.S. Office of Personnel Management <a href="https://www.opm.gov/policy-data-oversight/performance-management/overview-history/" rel="nofollow noopener noreferrer" target="_blank">Online Article</a>

Human Resource Policies and Procedure for Nonprofit Organizations Wiley &amp; Sons, Inc. (2006) by Carol L. Barbeito <a href="https://www.wiley.com/en-us/Human+Resource+Policies+and+Procedures+for+Nonprofit+Organizations-p-9780471788614" rel="nofollow noopener noreferrer" target="_blank">Book</a>

Benchmarking for Nonprofits: How to Measure, Manage, and Improve Performance Amherst H. Wilder Foundation (2004) by Jason Saul <a href="https://www.amazon.com/exec/obidos/tg/detail/-/0940069431/ref=ase_nonprofitgood-20/104-0153051-4341509?v=glance&amp;s=books" rel="nofollow noopener noreferrer" target="_blank">Book</a>

Achieving Organizational Excellence Through the Performance Measurement System APQC <a href="https://www.apqc.org/" rel="nofollow noopener noreferrer" target="_blank">Online Article</a>

*These resources are being provided as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by TCC Group of any of the products, services or opinions of the corporation or organization or individual. TCC Group bears no responsibility for the accuracy, legality or content of the external resource or for that of subsequent links to additional resources. Contact the external source listed for answers to questions regarding its content.

Detailing clear roles and responsibilities and assessing staff performance against those roles and responsibilities.