Staff and board members not showing up in your report? This could be because they haven't been assigned a role. This is something you'd usually select when adding a participant, but we are currently experiencing a glitch in the system that we are working on fixing!

To resolve this issue, navigate to the Participants tab. From there, select the participant you would like to update. Next to "Role," select "Board Member" or "Staff Member." Once you've updated their status, the report will automatically update.

Have more questions or need assistance? Email us at ccathelp@tccgrp.com.

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