TCC Group

Detailing clear roles and responsibilities and assessing staff performance against those roles and responsibilities.

Assessing Performance

Providing positive feedback, rewards, and time for reflection.

Managing organizational finances, including staff compensation.

Facilitating clear and realistic expectations among staff.

Opening channels of communication between managers and staff

Ensuring that program staff have the knowledge, skills, and cultural sensitivity to effectively deliver services.

Effectively, judiciously and consistently resolving human resource problems and interpersonal conflicts in an inclusive manner.

Coaching, mentoring, training, and empowering staff to improve their skills and innovate.

Recruiting, retaining, providing role clarity and direction, developing, valuing and rewarding volunteers.

Providing the technical resources, tools, systems, and skills people needed to carry out the work.

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