TCC Group

Detailing clear roles and responsibilities and assessing staff performance against those roles and responsibilities.

Assessing Performance

Providing positive feedback, rewards, and time for reflection.

Conveying Staff Value

Managing organizational finances, including staff compensation.

Managing Finances

Facilitating clear and realistic expectations among staff.

Setting Role Expectations

Opening channels of communication between managers and staff

Manager Communication

Ensuring that program staff have the knowledge, skills, and cultural sensitivity to effectively deliver services.

Managing Program Staff

Effectively, judiciously and consistently resolving human resource problems and interpersonal conflicts in an inclusive manner.

Problem Solving

Coaching, mentoring, training, and empowering staff to improve their skills and innovate.

Staff Development

Recruiting, retaining, providing role clarity and direction, developing, valuing and rewarding volunteers.

Volunteer Management

Providing the technical resources, tools, systems, and skills people needed to carry out the work.

Resourcing Staff

All Management Resources

TCC Support

Management Capacity

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