TCC Group

TCC Support

Answers to common questions on survey terms, background questions, and more. 

Frequently Asked Questions about the CCAT®

Who should take the CCAT?

How do I access the CCAT survey?

What are the Background Questions?

How long will the CCAT survey take to complete?

Who can see our scores?

Administering a CCAT® to Your Nonprofit

I am getting an "Email Has Already Been Taken" message when adding a participant

What should I do if I forgot my password to the CCAT portal?

Troubleshooting

What if I don't know the answer to a question?

When the survey mentions “volunteers,” does that include board members?

Can I change my answer on a survey question?

If I am unable to complete the assessment in one sitting, will the CCAT save my  answers?

Answering CCAT® Survey Questions

How reliable is the CCAT?

How often should an organization take the survey?

About the Core Capacity Assessment Tool (CCAT®)

Visit TCC Group

Go to CCAT Survey Portal

Find answers and get help from Intercom Support and Community Experts

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