Frequently Asked Questions about the CCAT | TCC Group Help Center

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Frequently Asked Questions about the CCAT

Frequently Asked Questions about the CCAT

Answers to common questions on survey terms, background questions, and more.

Administering a CCAT to Your Nonprofit

Who should take the CCAT?

How do I access the CCAT survey?

What are the Background Questions?

How long will the CCAT survey take to complete?

Who can see our scores?

Troubleshooting

I am getting an "Email Has Already Been Taken" message when adding a participant

What should I do if I forgot my password to the CCAT portal?

Answering CCAT Survey Questions

What if I don't know the answer to a question?

When the survey mentions “volunteers,” does that include board members?

Can I change my answer on a survey question?

If I am unable to complete the assessment in one sitting, will the CCAT save my answers?

About the Core Capacity Assessment Tool

How reliable is the CCAT?

How often should an organization take the survey?