HOW MANY PEOPLE SHOULD TAKE THE SURVEY?
At least 3 staff or board members should take the CCAT. ALL senior staff leaders and managers of an organization should take the CCAT (this includes the Executive Director, administrative director/managers, program directors/managers, financial directors/managers, etc.). TCC Group developed the CCAT to be administered to senior leaders with the belief that senior leaders are the key decision makers at an organization and are therefore the best judges of specific types of organizational capacity. Ideally some key board members also will participate in the CCAT.
HOW MANY BOARD MEMBERS SHOULD TAKE THE CCAT?
One to two board members should take the CCAT (perhaps three for larger organizations). Invite board members who know a lot about the organization and can adequately respond to questions about its functioning and capacity. (You do not necessarily need to choose the board chair.) TCC Group understands that there are many board members, perhaps justifiably so, who will not be able to respond to most questions.
TCC Group suggests inviting one to two board members because some organizations have more board members than paid staff leaders. The CCAT is intended to be primarily a staff leaders' assessment, and while it needs to include the board voice, it should not be skewed to a level where findings in the report are in fact the "board's assessment" of the organization.
CAN VOLUNTEERS OR PART-TIME STAFF MEMBERS TAKE THE SURVEY? WHO EXACTLY SHOULD TAKE THE SURVEY?
Only full-time senior staff members and board members who know the organization should take the CCAT. The only exceptions are if your organization is comprised entirely of volunteers or has part-time senior leaders. While TCC Group does not recommend that volunteers (with the exception of board members) take the CCAT, volunteers play key leadership roles in some organizations. For these organizations, it is appropriate for those volunteers to be included in the organization's assessment process.