TCC Group

TCC Support

Answers to common questions on survey terms, background questions, and more. 

Frequently Asked Questions about the CCAT

Who should take the CCAT?

How do I access the CCAT survey?

What are the Background Questions?

How long will the CCAT survey take to complete?

Who can see our scores?

Administering a CCAT to Your Nonprofit

I am getting an "Email Has Already Been Taken" message when adding a participant

What should I do if I forgot my password to the CCAT portal?

Troubleshooting

What if I don't know the answer to a question?

When the survey mentions “volunteers,” does that include board members?

Can I change my answer on a survey question?

If I am unable to complete the assessment in one sitting, will the CCAT save my  answers?

Answering CCAT Survey Questions

How reliable is the CCAT?

How often should an organization take the survey?

About the Core Capacity Assessment Tool

Visit TCC Group

Go to CCAT Survey Portal

Find answers and get help from Intercom Support and Community Experts

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