TCC Group

Password resets

Participant has not received welcome email

Participant is unable to start taking CCAT®

Participant name is incorrect

Participant is already registered in the system

Correcting staff/board roles in CCAT® Report

Troubleshoot 0% completion status after CCAT® submission

Resolving Participant 0% Completion in CCAT®

Learn what to do if a CCAT® Facilitator needs access to more than one cohort but their email address is already registered in VerticalChange.

Resolving Facilitator access issues across multiple cohorts

TCC Support

Troubleshooting

Visit TCC Group

Go to CCAT Survey Portal

Find answers and get help from Intercom Support and Community Experts

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